Association of University Administrators' open forum Managing Change. This is the third of these annual events and interesting war stories are always exchanged. Unfortunately the Chatham House rule was in operation, so I can't discuss what I heard very freely.
What I will do is to post a link to the group's online resource Changing Universities, and encourage any readers who are involved in managing change in universities to consider getting involved in the group. If nothing else, the meetings provide a level of social support: it gives me reassurance to know that no-one else has completely resolved the issues that I can't resolve either.